We're Hiring!

We are currently seeking a Billing Specialist position to join our practice. This is a Full Time W2 position that requires 40 hours a week between the hours of 8am-6pm EST M-F. We are currently looking for candidates with an openness to work in a remote setting. Candidates need access to an updated computer, high-speed internet access, a smartphone, and a quiet space to work. The Billing Specialist must reside in Florida, USA. Please do not apply if you do not live in Flrorida.


The Billing Specialist must be committed to processing billing in a timely manner, assisting our clients with their billing needs, and have an interest in working with mental health. Prior experience working with billing in a clinical setting is a plus. Familiarity with processing claims and verifying benefits is preferred. This position requires availability to assist with claim denials, process pending claims, and regularly communicate with staff and clients regarding billing matters, Monday through Friday.







Here at Restored Purpose Counseling, we believe in creating the best atmosphere for our clients and employees. Our mission is to create an environment (in person or virtually) that cultivates healing and safety to allow those that are hurting from various issues (eating disorders, trauma & life experiences) to find hope, healing and a life worth living. We work to reconnect individuals with their purpose. Our vision is to create an all-inclusive location(s) that has all the wrap around services needed for those seeking ED treatment and to expand across FL. 
Our Values: Restored Purpose Counseling lives by values that guide who we are as a team and how we present to our communities. We hire staff who bring these values to life.

Creating strong relationships: Building strong, meaningful relationships is a basic need for all of us. We value building relationships within our community and helping our clients do the same. It’s also a hallmark of our business to promote strong, lasting bonds within our team and to work collaboratively both in the office and out in the community.

Invest in meaningful work: We’re committed to providing the best atmosphere for our clients and our team. Our commitment is seen in our beautiful workspace for our employees and a comforting space for our clients.  

Believe in growth: We offer continuous education and promotion opportunities for all staff members. We believe in promoting from within whenever possible. The company is quickly growing and we are continually adding opportunities for advancement.
Promoting inclusion: We promote hiring staff of varying backgrounds, beliefs, and specialties to better serve our clients. It’s also important that our office promotes a foundation of diversity, equity, and inclusivity in its culture and practice.


Reports to: Billing Manager




 
The primary responsibilities include verifying insurance benefits, managing interactions with insurance providers, and addressing billing inquiries from clients and insurance companies. The ideal candidate will have a strong understanding of medical billing procedures, as well as experience with insurance reimbursement methodologies. Exceptional organizational and communication skills are essential, along with the ability to ensure accurate and timely billing processes.

Hours: 40 hours a week. Hours are flexible, but must be between the hours of 8am-6pm EST

Compensation: $43,000-$47,000 a year depending on experience

Location: Florida, United States (required)

• Verify Insurance Benefits via relevant online portals.
• Call Insurance companies to clarify benefit information as needed.
• Read and interpret insurance explanations of benefits correctly.
• Complete Benefit Summary Verification/Shared Cost Estimate form and send to client.
• Enter/update Insurance Verification information on relevant EHR platforms and systems. 
• Follow up with Client Care Director regarding insurance verifications.
• Follow up with Client Care Director around client co-pays and deductibles.
• Maintain client files with up-to-date insurance information.
• Maintain highly organized insurance records.
• Learning new portals with new insurance contracts.
• Helping to ensure all staff directories are attested and up to date.
• Assist with submission of claims daily; ensure claims submitted in a timely manner
• Review claims during shift; correct all claims on electronic CMS 1500 format as needed. 
• Review all ERA’s/EOB’s received / manage any issues or concerns
• Maintain a record of insurance claim issues to report to the Supervisor.
• File claims to ensure maximum entitled reimbursement.
• Complete Good Faith Estimates as needed for self pay clients.
• Enter insurance payments and allocate them correctly in EHR.
• Follow up with Client Care Coordinator /Director around client co-pays and deductibles as needed.
• Ensure Superbills are being sent to clients that request.
• Enter insurance information into EHR system
• Follow up with all clients that are behind on payments, arrange any payment plans and ensure to collect new card payment if expired or is not working.
• Conduct and regulate job duties in a professional manner to maintain and increase the goodwill and reputation of Restored Purpose Counseling.  
• Be respectful of and cooperative and collaborative with co-workers.
• Excellent customer service
• Stay highly organized.
• High attention to detail and ability to prioritize tasks independently.
• Passion for working with others (being collaborative) and helping our team members grow and learn as needed.
• Be a problem solver and think ahead to ensure any challenges don’t greatly impact clients or the company.
• Ability to set goals and develop achievable timelines to hit them.
• Enjoys learning new skills + systems and has the willingness to learn and grow within a high-performing business.
• Other duties may be assigned.

• Proficiency in medical billing software (Simple Practice )
• Strong attention to detail and accuracy
• Excellent organizational skills
• Ability to manage deadlines and prioritize tasks effectively
• Strong communication skills, both written and verbal
• Analytical and problem-solving skills
• Knowledge of insurance policies and procedures
• Ability to work well in a team environment
• Customer service orientation
• Understanding of HIPAA regulations and compliance
• Understanding of medical terminology
• Familiarity with reimbursement methodologies 
• Knowledge of billing and coding guidelines and regulations
• Understanding of electronic health records (EHR) systems
• Awareness of industry trends and changes in healthcare billing practices
• Basic accounting principles related to billing and revenue cycle management
• Familiarity with billing audits and compliance measures

Qualifications: 

• BA/BS, preferably in Finance, Accounting, Business, or a related field preferred, but not required
• Medical Billing Certificate or equivalent  
• 1+ years direct billing experience in a medical setting
• Align with Restored Purpose Counseling mission, vision, and values.
• Must be punctual in reporting to work.
• Be organized and detail oriented.
• Be a team player.
• Be able to work independently on tasks assigned.
• Have strong written and verbal communication skills and strong interpersonal skills.

Ideal candidates will have:

• Availability and interest in working 40 hours per week and available Monday-Friday to answer billing questions.
• Ideal candidates should have at least one-year of experience in a clinical or outpatient setting working with billing. 
• Strong interpersonal, organizational and communication skills
• The ability to work collaboratively with the team and build strong rapport
• The ability to work supervise a small team of billing coordinators 
• A willingness to receive and integrate feedback
• A commitment to learning about and being open to the billing practices utilized by Restored Purpose
• Friendly, people oriented and excited to be a part of this team!

To Apply:
Provide in written format, why you’d be a good fit for this position and how you could add to our team. 
Send your resume/CV in addition to any previous work/accomplishments pertinent to this position. 
Email the above to: careers@myrestoredpurpose.com

Work with a dedicated team of professionals that are here to support you!

• Administrative Team: Client phone calls, Scheduling clients, adding clients to EHR system, gathering insurance information all handled by our admin team.
• Billing team: Handles all billing and insurance.
• Marketing team: Social media, website design, and marketing done for you!